Privacy Policy

Last Updated: Nov. 2024

Grid Lounge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at https://gridlounge.co (the “Site”), purchase products, or book racing sessions.

By using our Site and Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information when you interact with us:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and postal address.
  • Account Information: If you create an account, we may collect login credentials and account details.
  • Payment Information: Payment details (e.g., credit card information) are collected and processed securely by our payment processor. We do not store this information.

1.2 Non-Personal Information

  • • Usage Data: Information about your interactions with our Site, such as IP address, browser type, pages viewed, and the date and time of visits.
  • • Device Information: Information about the device you use to access our Site, including your device’s unique ID, operating system, and browser type.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information and personalize your experience on our Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process your orders, manage bookings, and offer customer support.
  • Communication: To send you updates, order confirmations, and other necessary information regarding your use of our Services.
  • Marketing: To send you promotional materials and offers (you may opt-out at any time).
  • Improving Our Services: To understand how our users interact with the Site and improve our offerings.
  • Security and Fraud Prevention: To protect our users, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors, such as payment processors, shipping companies, and marketing services, who assist us in operating our business.
  • Legal Compliance: We may disclose your information if required to comply with legal obligations, protect our rights, or enforce our terms and conditions.
  • Business Transfers: If Grid Lounge is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take data security seriously and use industry-standard measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You may access and update your personal information by logging into your account or contacting us.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out of Marketing Communications: You may unsubscribe from marketing emails by following the unsubscribe link or contacting us directly.
  • Cookies: You may manage cookies through your browser settings.

For users in certain jurisdictions (e.g., the European Union), additional rights may apply under data protection laws.

6. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with their information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Grid Lounge
Email: [email protected]
Address: 100 E 2nd St. Ste 103, Cedar Falls, IA 50613

Effective Date: Nov. 2024